Policies
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 3:00 PM
Check-Out: 11:00 AM
Property and Cancelation Policies :
As a small, independent property, we ask for your understanding in respecting our cancellation, change and no-show policies. Please read carefully.
The Hannum House is not responsible for weather conditions, personal emergencies, or schedule changes. If you must change, shorten, or cancel your reservation, do so within the timeframe indicated below for a full refund less any incurred change/cancellation fees (per room).
Advance Deposits
A deposit equal to one night's stay (plus taxes) is required and charged at the time of booking.
For stays of four to seven nights, an additional night's deposit is required.
An advance deposit equal to 50% of the total anticipated charges is required for reservations of eight or more nights.
Cancellation Policy
Reservations cancelled less than 10 days prior to arrival, result in a forfeiture of your advance deposit. You must cancel by 3pm 48 hours prior to arrival or you are financially responsible for any additional reserved nights not covered by your advance deposit.
Group Reservations: Reservations cancelled less than 30 days prior to arrival, result in a forfeiture of your advance deposit. You must cancel by 3pm 48 hours prior to arrival or you are financially responsible for any additional reserved nights not covered by your advance deposit.
Change/Cancellation Fee
Standard Reservations: We reserve the right to charge a $35 change/cancellation fee if a reservation is shortened, rescheduled, or cancelled at any time.
Stays of four or more nights: We reserve the right to charge a $50 change/cancellation fee if a reservation is shortened, rescheduled, or cancelled at any time.
No Shows
A no show reservation will be subject to a release of room at 11am the morning following the date of arrival. You are financially responsible for the entire booked stay.
Terms and Conditions
Check-In: Check-in is3pm, next door at the Sherwood Inn.
Due to the intimate nature of our properties, early check-in is not permitted.
Check-Out:
Check-out is by 11am.
We have a small, dedicated staff that needs time to prepare rooms for arriving guests. If you require more time, a 12pm check-out can sometimes be arranged with prior notification for an additional fee of $35. Please submit your request the night prior to departure. If you would like to extend your stay for another night(s), please inform our staff and we will advise of availability. We thank you for your understanding.
Hotel Accessibility: The Sherwood Inn rooms are accessible by stairs only. Our historic property has no elevator. We do have a limited number of accessible rooms at our other properties. Prior to and during your stay, please advise if special accommodation or accessible parking is needed and our team will work with you to ensure you have a wonderful visit.
Occupancy: All guestrooms accommodate single or double occupancy. Please note, this is an adult only property. Due to fire code and safety restrictions, rooms can not accommodate extra people. All visitors and guests occupying a guest room must be registered with the front desk. We reserve the right to charge for unauthorized guests beyond the allowed occupancy limit per room.
Pets: We are unable to accommodate pets. No exceptions. Undisclosed pets may result in an additional cleaning fee of $250 and/or being asked to leave the premises. Additionally, any damage caused by your animal is your responsibility.
Minimum Night Stay: Our standard minimum night stay on weekends is two nights from May through January 1st, requiring the booking of two consecutive nights in the same room Friday and Saturday. Some holidays and special events may be subject to longer minimums.
Minimum Age: You must be at least 21 to rent our property or occupy a guestroom without a parent.
Credit Card Authorization and Payment: A valid credit card is required to make a reservation. We accept all major credit cards.
If using a debit card, please note that your bank will hold your funds at the time of authorization; for this reason, debit cards are typically discouraged for all hotel reservations.
Your credit card and a valid ID must be presented at check-in, at which time the remaining balance of your stay will be charged.
For alternate forms of payment or third-party payment, please inquire.
Group Reservations: To ensure the comfort and enjoyment of all guests, we have special policies regarding group reservations. Any booking exceeding three rooms must be booked through our group reservationist.
Before booking online, please contact us regarding your group’s stay so that we can mutually determine if our hotel is a good fit. All group rentals of 4 or more rooms will be reviewed by management prior to official confirmation. Therefore, reservation requests submitted online for 4 or more rooms, or individual online reservation requests that constitute a group reservation of 4 or more rooms are considered unconfirmed until notified by a manager via email.
Parking: Free off-street parking is typically available for each guest room. Additional free parking is available on nearby streets. Trailers and boats are not permitted in our lot. Please respect the neighboring businesses and do not park in their lots; you may be towed. We are not responsible for damage to vehicles, or damage or loss of property left in parked vehicles, regardless of location.
Desk Hours and Service: Staff at the Sherwood Inn is available around the clock for most guest service needs.
Quiet Hours: Please show respect for other guests and keep noise to a minimum between the hours of 10pm and 9am. Guests who disturb other guests may be asked to leave and will not be provided a refund.
Damage to Property: Guests are responsible for any damage or loss they cause to the property. Guests may be charged cleaning fees for damaged, destroyed or excessively soiled towels, linens and/or other soft goods.
No Smoking, No Candles, No Incense, Etc.: The Sherwood Inn Properties are strictly non-smoking. Smoking is only allowed in designated areas of the outside of the property. Smoking is not allowed in the building, in guest rooms, in public outdoor areas or on private outdoor balconies and porches. Evidence of smoking, including the smell of smoke, in the room areas will result in a minimum $250 charge plus the cost of any damaged property.
The burning of any sort of object including candles or incense, and the use of strongly scented items is prohibited.
All the above are subject to cleaning and damage fees.
We thank you for reading our policies. We hope you will love every minute of your stay at the Sherwood Inns & Appetites properties. Please know how much we appreciate having you as our guest. We welcome and sincerely appreciate the opportunity to address any concerns or correct problems immediately — we want your stay to be great! If there's anything we can do to improve your stay, we hope you will let us know.